Trying to get information from USCIS can be a difficult task. Here is some information about how USCIS’ customer service works so you can better understand what you can expect. I’ve also provided some tips based on my experience contacting USCIS.
How can I speak to a person at USCIS?
USCIS offers multiple ways you can get in touch with them including a toll free phone number. You can easily call USCIS and speak to a live person. You may wait on hold for awhile but it is an option.
If you would like to speak with a person over the phone it is not as difficult as many think. The toll-free customer service number for USCIS is 1-800-375-5283.